Terms of Service

Last updated: 2026

Welcome to Crestmas Hub. By creating an account or using our platform you agree to these terms. Please read them carefully.

1. The service

Crestmas Hub is a marketplace that connects mentees with independent mentors. Mentors set their own rates and deliverables. We facilitate discovery, messaging, and payments; we are not a party to any mentorship agreement between mentor and mentee.

2. Accounts

You must be at least 18 years old to use the platform. You are responsible for keeping your credentials secure and for all activity under your account.

3. Fees and commission

Crestmas Hub charges a 10% commission on paid mentorship transactions. Fees are automatically split at the time of transaction. Volunteer mentors may offer free mentorship at no charge to the mentee.

4. Payouts

Mentor earnings are paid out on request, subject to review, minimum thresholds, and any applicable local regulations. We may hold funds while reviewing suspected fraud, chargebacks, or policy violations.

5. Acceptable use

You agree not to harass others, misrepresent your credentials, share confidential material without consent, or use the platform for illegal purposes. We may suspend or terminate accounts that violate these rules.

6. Content ownership

You retain ownership of the content you post. By posting, you grant us a non-exclusive licence to host and display it as part of operating the platform.

7. Disclaimers

Mentorship is guidance, not professional advice. Crestmas Hub does not guarantee outcomes and is not liable for advice given between users.

8. Changes

We may update these terms as the platform evolves. Material changes will be notified in-app or by email.

9. Contact

Questions? Reach us at hello@crestmashub.com.