Privacy Policy

Last updated: 2026

This policy explains what personal information we collect on Crestmas Hub, how we use it, and the choices you have.

Information we collect

• Account data: name, email, password hash, country, professional details.
• Profile data you choose to publish: bio, expertise, avatar, languages, education.
• Verification data (for mentors): identity documents and CV, stored privately.
• Messages and reviews between users on the platform.
• Payout details (bank/PayPal) needed to disburse mentor earnings.
• Usage data: pages visited, features used, device and browser information.

How we use it

• Provide, maintain, and improve the platform.
• Match mentees with suitable mentors and enable messaging.
• Process payments, commissions, and payouts.
• Prevent fraud, abuse, and policy violations.
• Send transactional notifications about your account and activity.

Sharing

We do not sell your data. We share limited information with service providers we use to run the platform (hosting, database, email, payment processing) under contractual confidentiality obligations.

Your rights

You can access, correct, or delete your account data at any time from the Profile page, or by contacting us. You can also request an export of your data.

Cookies

We use essential cookies to keep you signed in and to secure the site. We may use privacy-respecting analytics to improve the product.

Contact

For privacy questions email hello@crestmashub.com.